Dog Hock Brace Secure Neoprene Wrap Leg Knee Joint for Healing Injuries (Sizes S-XL)

$13.95 $19.95

As our guest/customer, your satisfaction and value for your money is our Number 1 priority. We strive to make sure that you have the best experience possible. 

Therefore, If you are not happy with your Dogsl1fe purchase for any particular reason, we guarantee that we will do all we can to change this!

We will accept a return of the unused product that’s in the original packaging within 30 days. Please email us at support@dogsl1fe.com and enter “Return Request” in the subject line with the below information. We will contact you within 3-5 business days of receipt.

Full Name listed on the order
Phone number
Order number
Reason for the return
For International Returns
Dogsl1fe does not cover return shipping costs or customs fees for International orders. Should you prefer to return the case, we recommend that you ship the products via a trackable shipment method. A refund will then be processed once tracking indicates the item has been received.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost

FedEx Standard 4-7 business days FREE 

FedEx Two Days 2 business days $12.95

FedEx Overnight * 1-2 business days $19.95

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost

Standard 7-28 business days Free

Delivery delays can occasionally occur.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order. Please click here to view our Returns Policy. 

 

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