As our guest/customer, your satisfaction and value for your money is our Number 1 priority. We strive to make sure that you have the best experience possible. 

Therefore, If you are not happy with your Dogsl1fe purchase for any particular reason, we guarantee that we will do all we can to change this!

We will accept a return of the unused product that’s in the original packaging within 30 days. Please email us at support@dogsl1fe.com and enter “Return Request” in the subject line with the below information. We will contact you within 3-5 business days of receipt.

Full Name listed on the order
Phone number
Order number
Reason for the return
For International Returns
Dogsl1fe does not cover return shipping costs or customs fees for International orders. Should you prefer to return the case, we recommend that you ship the products via a trackable shipment method. A refund will then be processed once tracking indicates the item has been received.